Legal Terms & Conditions

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1. Acceptance of Terms

Acceptance of any proposal, quotation, purchase order, work order, invoice, online payment, or commencement of services shall constitute unconditional acceptance of these Terms and Conditions by the Client and/or user.

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2. Scope of Services

Grad Varsity, referred as the "Company", shall provide services strictly in accordance with the mutually agreed scope of work. Any additional services, revisions, deliverables, or activities beyond the approved scope shall be treated as change requests and may attract additional charges.

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3. Client Responsibilities

The Client shall provide all information, approvals, documents, content, branding materials, databases, and other inputs required for execution of the services in a timely manner. The Company shall not be responsible for delays, reduced performance, or inability to deliver services resulting from delayed approvals, incomplete information, inaccurate data, or non-cooperation by the Client.

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4. No Guarantee of Results

Unless expressly agreed in writing, the Company does not guarantee any specific commercial outcome, including but not limited to:

• Student admissions or enrolments

• Number of enquiries or conversions

• Sales or revenue

• Media publication or editorial coverage

• Social media growth or engagement

• Website traffic

• Lead conversion rates

• Search engine rankings

• Business opportunities

• Return on investment (ROI)

The Company shall make commercially reasonable efforts to deliver the agreed services in a professional manner.

 

5. Data Accuracy

Where databases, student information, institutional information, or third-party contact details are collected or provided, the Company shall use reasonable efforts to verify such information. However, the Company does not warrant or guarantee the completeness, accuracy, availability, validity, or continued usability of any third-party data. The Client shall independently verify all information before using it for commercial or statutory purposes.

 

6. Intellectual Property

Unless otherwise agreed in writing, all methodologies, templates, workflows, designs, reports, communication strategies, presentations, software tools, databases developed by the Company, campaign concepts, and proprietary processes shall remain the exclusive intellectual property of the Company. The Client shall not reproduce, distribute, resell, modify, sublicense, or commercially exploit such proprietary materials without prior written consent.

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7. Confidentiality

Both parties shall maintain confidentiality of all non-public information shared during the course of the engagement.

This obligation shall survive termination of the engagement.

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Limitation of Liability

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8. Exclusion of Liability

To the maximum extent permitted by applicable law, the Company shall not be liable for any:

• Direct losses

• Indirect losses

• Consequential losses

• Incidental damages

• Special damages

• Punitive damages

• Loss of profits

• Loss of business

• Loss of opportunity

• Loss of goodwill

• Loss of reputation

• Loss of anticipated savings

• Loss or corruption of data

• Cybersecurity incidents beyond the Company's reasonable control

• Technical failures of third-party platforms

arising directly or indirectly from the use of, or inability to use, the Company's services.

 

9. Maximum Liability

Under no circumstances shall the Company's total aggregate liability arising out of any contract, proposal, invoice, or service engagement exceed the total professional fees actually received by the Company from the Client for the specific services giving rise to such claim.

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10. Third-Party Platforms

The Company may use third-party platforms including CRM systems, social media platforms, email providers, advertising platforms, communication software, cloud services, AI tools, or other technology providers. The Company shall not be responsible for interruptions, outages, policy changes, suspension of accounts, data loss, service failures, algorithm changes, delivery failures, or actions taken by such third-party platforms.

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11. Force Majeure

The Company shall not be liable for any delay, interruption, or failure in performance resulting from events beyond its reasonable control, including but not limited to:

• Natural disasters

• Government actions

• Regulatory changes

• Internet failures

• Power failures

• Pandemic or epidemic

• Labour disputes

• Civil disturbances

• Cyber attacks

• Acts of God

• Telecommunications failures

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12. Indemnity

The Client agrees to indemnify, defend, and hold harmless the Company, its directors, employees, consultants, affiliates, and representatives against any claims, liabilities, damages, costs, penalties, legal proceedings, or expenses arising from:

• Information or materials supplied by the Client

• Misuse of services

• Violation of applicable laws

• Intellectual property infringement caused by Client-supplied content

• Misrepresentation by the Client

• Unauthorised use of deliverables

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13. Compliance with Laws

The Client shall be solely responsible for ensuring that its use of the Company's services complies with all applicable laws, regulations, privacy requirements, advertising standards, and data protection obligations.The Company shall not be responsible for the Client's statutory, regulatory, or legal compliance.

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14. Termination

The Company reserves the right to suspend or terminate services immediately in the event of:

• Non-payment

• Misrepresentation

• Breach of these Terms

• Abuse of personnel

• Illegal use of services

• Regulatory concerns

Termination shall not affect the Company's right to recover amounts already due.

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15. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. The courts located in Bengaluru, Karnataka, shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the services provided by the Company.

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16. Entire Agreement

These Terms, together with the accepted proposal, quotation, work order, purchase order, or invoice, constitute the entire agreement between the parties and supersede all prior oral or written communications relating to the engagement.

 

17. Amendments

The Company reserves the right to amend or update these Terms from time to time. The latest version published by the Company or incorporated into its proposals, quotations, invoices, or agreements shall prevail unless otherwise agreed in writing.

 

18. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

 

19. No Waiver

Failure by the Company to enforce any provision of these Terms shall not constitute a waiver of its rights and shall not affect its ability to enforce such provision at a later date.